top of page

TERMS AND CONDITIONS

OVERVIEW

 

This website is operated by DG Foods Limited. The terms “we”, “us” and “our” that are used on this site, relate to DG Foods Limited. By using this website (www.dgbrownies.com), you agree to be bound by the following terms and conditions, including additional terms and conditions and policies referenced on this page and available by hyperlink. These terms impact your legal rights, responsibilities and liabilities, hence the importance of ensuring these terms and conditions are read carefully and clearly understood. If you do not concur with the following terms and conditions, please abandon your use of this website instantly.

 

 

ONLINE STORE

 

You are not permitted to use our products for any illegal or unapproved purpose nor may you, in the use of the website, breach any laws in your jurisdiction (including, but not limited to copyright laws).

 

You are not authorized to transfer any worms, viruses or any code of a hazardous classification. A violation of any of the Terms and Conditions will lead to an instant cancellation of your services.

 

GENERAL CONDITIONS
 

We hold the authority to decline our services to anyone for any reason at any time.

 

You recognize that your data (excluding credit card information), may be transmitted unencrypted and include (a) communications over a range of networks; and (b) alterations to fit and adjust to technical requirements of connecting networks or devices.

 

You agree not to copy, replicate, sell, resell or utilize any part of website/service, use of the website/service, or access to the website/service or any contact/third party on the website through which the service is supplied, without written permission by us.

​

ACCURACY AND TIMELINESS OF INFORMATION
 

We are not liable if information available on the website fails to be accurate or current. The data on the website is solely supplied as common data and should not be depended on or utilised as the only tool for impacting decisions without liaising with original, more accurate and more timely sources of data. You recognise that any dependency of data on this website is at your own peril.

 

Although we reserve the right to alter the information on this website, it is by no means obligatory to update any data on our website. You understand that you are liable to observe alterations to our website.

 

ALTERATIONS TO OUR SERVICE AND PRICES
 

We hold the right to change prices for our products without notice.

 

We hold the right at all times, to alter or terminate our services (or any part of it) without notice at all times.

 

We are not responsible to you or to any third-parties for any alteration, price change, postponement or termination of our services.

​

PRODUCTS OR SERVICES
 

We have displayed all images and colours of our products as accurately and clear as possible. We cannot assure that your device monitor’s display of any colour will be accurate.

 

We are not obligated, but we hold the authority, to restrict the sales of our products or services to any person, geographic region or jurisdiction. We may employ this authority for each individual case.

 

We hold the authority to restrict the number of products or services we offer. All explanations about products or product pricing are liable to be altered at any time without notice, at the sole discretion of us. We hold the authority to terminate or alter any product at any time. All offers for all products or services made on this website is void when forbidden.

 

We do not guarantee that the standard of all products, services, information, or other data purchased or gathered by you will match your expectations, or that any errors in the services will be rectified.

We deliver all products with Royal Mail across the UK, our standard delivery service is Royal Mail Tracked 48.

 

GIFT VOUCHERS

Shipping charges may be applicable even after the application of a gift voucher. Gift vouchers subtract the loaded/remaining amount from the order’s subtotal, depending on the result of the subtotal after the gift voucher amount, a shipping charge may/may not be included. 

 

We offer free 1st class delivery for final totals between £0 - £3 post the application of a gift voucher. Although, after a gift voucher is used, shipping will be charged if the subtotal after the gift voucher amount is below the free delivery amount at that present time.

 

LEGITIMACY OF BILLING AND ACCOUNT INFORMATION

 

We have the authority to reject any order you make with us. We may, in our sole discretion, restrict or annul quantities purchased per person, per household or per order. These limitations could consist of orders made by or under the same customer account, the same credit card, and/or orders that use a matching billing and/or shipping address. In the case that we alter or terminate an order, we may seek to notify you via the email and/or billing address/phone number you provided at the time the order was placed. We have the authority to restrict or forbid orders, that we believe, are made by distributors, dealers or resellers.

 

You agree to supply us with current, complete and accurate purchase and account information for all transactions made on our website.

 

We may supply you with access to third-party tools/resources which we do not monitor or have any jurisdiction or input.

 

You recognize that we provide access to these tools/resources “as is” and “as available” without any guarantees, liabilities or constrains of any nature and without any recommendation. We have no responsibility in any situation occurring from or associated to your utilisation of discretionary third-party tools/resources. You agree that any use of these discretionary tools supplied by our website is fully at your own peril.

In the future, we may provide new services and/or features on the website (which may include new tools/resources.) Such new services and/or features will also be liable to these Terms and Conditions.

 

THIRD-PARTY LINKS

 

Some data, products or services accessible via our website may consist of information from third-parties.

 

Third-party links on our website may lead you to third-party websites that are not associated with us. We are not liable for monitoring or assessing the information or legitimacy and we do not guarantee and will not have any liability for all third-party data or websites, or for any other data, services, or products of third-parties.

 

We are not responsible for any loss or damages associated with the purchase or utilisation of services, goods, data, resources, tools, or all other deals made in relation with any third-party websites. All disputes, requests, concerns, or queries relating to third-party products/services should be directed to the third-party.

 

USER STATEMENTS, COMMENTS AND OTHER SUBMISSIONS
 

If you receive a request for particular submissions from us (e.g. competition entries) or if you do not receive a request from us for you to submit innovations, proposals, plans, or other data, whether online, by email, postal mail, or otherwise (e.g. ‘comments’); you accept that we may, at any time, without limitation, alter, duplicate, produce, distribute, convert and otherwise use in all channels, any statement/comment that you send to us. We are not obligated to:

 

Keep any statements/comments confidential

 

Pay compensation for any statements/comments

 

Respond to any statements/comments

 

We have no obligation, but may evaluate, alter, or delete data that we conclude are harmful, unlawful, unethical, pornographic, defamatory, intimidating or otherwise unacceptable or breach’s any party’s intellectual property or these Terms and Conditions.

 

You agree that your comments/statements will not breach any rights of all third-parties, including copyright, privacy, trademark, personality or other personal or proprietary right. You also agree that your comments/statements will not consist of defamatory or otherwise unlawful, derogatory or unacceptable content, or consist of any computer virus or other malware that could in all ways impact the performance of our service/website or any related website. You must not use an inaccurate email address, pretend to be someone other than yourself, or otherwise deceive us or third-parties as to the inception of any comments/statements. You are solely liable for all comments/statements you make and their legitimacy. We are not liable for all comments/statements posted by you or any third-party.

 

ERRORS, INACCURACIES AND EXCLUSIONS
 

Sporadically, there may be data on our website that consists of typological errors, inaccuracies or exclusions that may be associated to (but does not limit to) product pricing, promotions, offers, descriptions, product shipping charges, transit times and availability. We hold the authority to rectify any errors, inaccuracies or exclusions, and to alter or update data or terminate orders if any data on the website/product or on any associated website is incorrect at any time without notice (includes orders that are already submitted).

 

We are under no obligation to update, rectify or explain data on the website or on any associated website, including without restriction; pricing information, except as required by law. No stated update or re-invigoration date exercised on the website or on any associated website, should be interpreted to stipulate that all data on the website or on any associated website has been altered or updated.

 

FORBIDDEN USES
 

As well as the previously stated forbidden uses in the Terms and Conditions, you are forbidden from using the website or its data:

 

 

For all unlawful purposes

To solicit others to initiate or join in any unlawful acts

Breach any international, federal, regional or state regulations, rules, laws or local statutes

To Implement or transfer viruses or any other type of harmful code that will or may be used in any way to impact the performance and running of the website or any associated website, other websites, or the internet.

To spam, spider, pharm, phish, crawl, scrape or pretext

To obtain or trail the personal data of others

To offend, endanger, threaten, tarnish, oppress, persecute or discriminate in relation to gender, religion, race, age, ethnicity, disability, sexual orientation or national origin

To present incorrect or deceptive data

To breach our intellectual property rights or the intellectual property rights of others

For any unacceptable or unethical purpose

To impede or evade the security attributes of the website or any associated website, other websites, or the internet.

 

 

We hold the authority to cease your use of the website or any associated website for breaching any of the forbidden uses.

 

DISCLAIMER OF GUARANTEES; RESTRICTION OF LIABILITY
 

We do not represent, endorse or provide any assurance that your use of this website will be constant, timely, safe or error-free.

​

We do not guarantee that the results that may be gained from the use of this website will be precise or authentic.

 

You agree that we may occasionally withdraw the website for unspecified periods or terminate the website at any time, without notice to you.

 

You explicitly agree that your use of, or inability to use the website is at your own peril. The website and all products and services provided to you through the website are (expect as explicitly stated by us) supplied ‘as is’ and ‘as available’ for your use, without any liability, guarantee or conditions of any kind, either explicit or implicit, including all implied guarantees or conditions of merchantability, merchantable quality, fitness for a specific purpose, title, permanence, and non-infringement.

​

Under no circumstance will, DG Foods Limited, our subsidiaries, directors, employees, associates, officers, agents, contractors, partners, subcontractors, interns, External Sales Representatives, suppliers, service providers or licencors; be responsible for any injury, loss, declaration, or any direct, indirect, consequential, corrective or unique damages of any nature, including without restriction; lost savings, lost revenue, lost profits, loss of information, replacement costs or any similar compensation, whether found in contract, infringement (including negligence), strict liability or otherwise, emerging from your use of any of the website or any products obtained using the website, or for any other declaration associated in any way to your use of the website or any product, including, but not restricted to, any mistakes or exclusions in any data, or any loss or destruction of any nature experienced as a consequence of the use of the website or any data (or product) posted, transferred, or otherwise made accessible via the website, even if recommended of their likelihood.

​

As some territories or authorities do not permit the omission or the restriction of liability for consequential damages; in such territories or authorities, our liability will be restricted to the maximum degree sanctioned by law.

 

INDEMNIFICATION
 

You agree to indemnify, preserve and deem harmless DG Foods Limited and our subsidiaries, directors, employees, associates, officers, agents, contractors, interns, External Sales Representatives, suppliers, service providers, partners, licensors and subcontractors, from any declaration or request, including, but not restricted to, reasonable attorneys’ fees, made by any third-party due to or emerging from your violations of these Terms and Conditions or the documents they include by reference, or your breach of any law or the rights of any third-party.

​

SEVERABILITY
 

In the case that any stipulation of these Terms and Conditions is deemed to be unlawful, invalid or unenforceable, such stipulations will still be actionable to the maximal degree sanctioned by appropriate law, and the unenforceable segment will be deemed to be severed from these Terms and Conditions, this establishment will not impact the authenticity and enforceability of any other remaining stipulation.

​

TERMINATION
 

The agreements and responsibilities of the parties sustained prior to the termination date will remain after the termination of this agreement for all purposes.

 

These Terms and Conditions are active unless and until terminated by either you or us. You may cease these Terms and Conditions at any time by explicitly notifying us that you no longer want to use our website/services, when you stop using our website.

 

If we solely conclude that you neglect, or we assume that you have neglected to adhere to any term or stipulation of these Terms and Conditions; we also may cancel this agreement at any time without notice and you will remain responsible for all amounts required up to and including the date of termination; and/or where appropriate, may refuse you access to our website and services (or any part thereof).

​

WHOLE AGREEMENT
 

The failure of us to employ or enforce any right or stipulation of these Terms and Conditions will not initiate an abandonment of such right or stipulation.

 

These Terms and Conditions and any policies or operational guidelines presented by us on this website or in relation to the website; forms the whole agreement and understanding between you and us and regulate your use of the website, displacing any prior or coexisting agreements, communications and propositions, whether verbal or written, between you and us (including, but not restricted to, any prior versions of the Terms and Conditions).

 

 

SUBSCRIBERS & NEWSLETTERS
 

We reserve the privilege to contact subscribers via email regarding promotional activities solely regarding our business. Subscribers reserve the right to unsubscribe via two methods, direct email to (info@dgbrownies.com) or using the unsubscribe functionality at the bottom of each email sent from us.


SUBSCRIPTION PLANS

After successfully registering for any/each of our subscription plan(s), account holders reserve the right to cancel their plan(s) at any point in time (there is a minimum duration time of three months before you can cancel your subscription), without incurring any further charges. We reserve the privilege to charge account holders the agreed amount weekly/monthly/annually depending on the structure of the subscription plan. Account holders reserve the right to pause/cancel their subscription plan(s) indefinitely. While the plan is paused/canceled, we will not ship any of our products.

Failure to make any of the agreed payment(s) on the agreed payment date(s) will effectively pause the subscription plan temporarily. A company representative is likely to be in touch if such event transpires.

To cancel any one of our subscription plan(s) please send an email to info@dgbrownies.com.

We reserve the right to cancel a subscription plan at any point in time. An email of this action will be communicated via email to the account holder.

PROMOTION CODES

We reserve the right to change the promotion/coupon codes we issue and advertise at any time. 
 

CONTACT
 

Queries regarding our Terms and Conditions should be sent to us using our email.

bottom of page